Most of your questions about invoicing are covered here
New Customer Orders – 1st time billing
We typically send you an invoice within a week of receiving your signed contract. The invoice will be due in full within 21 days of receipt.
For larger projects that are more than $7,500, we typically will have milestone payments. The details of the payment milestones will be in the contract and we would follow that billing cycle.
Annual Hosting Renewals – Recurring billing
The date in which your annual hosting comes due will typically be 12 months after your site’s go-live date. We send invoices for your annual hosting at the beginning of the month.
How Can Payments be Made?
While most customers mail us checks to our Madison, Wisconsin address, we do accept payment via Credit Card and PayPal.
We send invoices electronically, which you will receive in your inbox. The electronic invoice will show the line items, the due date, and there will be a link where payment can be made with a credit card or PayPal. You’ll get instant confirmation upon successful payment.
Since the checks take a week or two for them to arrive and to be processed, the confirmation you get for these paid invoices will take a bit longer.
